VANTA Underwear FAQ
Product & Fabric Details
We offer 3 different fabrics:
Bamboo Series: Crafted from 93% bamboo and 7% spandex, providing a soft, breathable, and natural feel.
Sweat Series: Made with 92% polyester and 8% elastane, designed for quick-drying and enhanced airflow during active wear.
Cotton Series: Composed of 93% organic cotton and 7% spandex, offering durability and breathability for everyday use.
VANTA’s Kanga Pouch Tech is all about easy comfort. It’s a 3D pouch that gently holds the boys in place, keeping things separate to cut down on friction. The smart design lets air flow through, so you stay cool, dry, and comfy all day, whether you’re at work, hitting the gym, or just out and about. Plus, with everything supported where it should be, there’s no need for constant adjusting. Too easy.
The Big Pouch edition is designed with an enlarged pouch, providing extra space and comfort for men who are “well-endowed” or those who appreciate a roomier fit.
Every pair of Vanta underwear is designed in Sydney, Australia, with comfort, performance, and simplicity at the core of what we do.
We work with a state-of-the-art manufacturing partner in China who shares our commitment to quality craftsmanship, ethical production, and sustainable sourcing. After extensive research, they proved to be the best in helping us bring our designs to life - without compromise.
We occasionally restock some, but not all, of our most popular prints. That way we can keep releasing fresh and interesting designs, without saying goodbye to the fan favourites. We love hearing your feedback so if you’re after a specific print or have any funky ideas, feel free to shoot us an email at info@vanta.store.
Care Instructions
To maintain the quality and longevity of your VANTA underwear, follow these care guidelines:
- Use Gentle Detergent: Opt for a mild, eco-friendly detergent to protect the fabric.
- Avoid Bleach and Fabric Softeners: These can degrade the fabric and elasticity.
- Machine Wash: Use cold to warm water on a gentle cycle. For delicate fabrics like bamboo or modal, the delicates cycle is recommended.
- Hand Wash Option: For extra care, hand wash in cold water with a gentle detergent.
- Drying: Air dry in the shade to preserve fabric integrity. If using a dryer, select the lowest heat setting and remove promptly to avoid overheating.
By following these instructions, you can ensure your VANTA underwear remains comfortable and durable over time.
Sizing & Fit
Measure the waistband of your current underwear and compare it to our flat lay measurements. If you’re between sizes, we recommend sizing down.
We offer three core styles to suit your everyday needs:
- Briefs: Minimal coverage with zero ride-up - ideal for lounging, sleeping, or when you want a barely-there feel.
- Shorts (3" inseam): Our most popular style. A perfect everyday option that balances comfort, freedom, and support.
- Longs (5" inseam): Extra coverage for extra confidence - great for preventing chafing, working out, or all-day wear under looser clothing.
Orders & Shipping
Once you’ve placed your order, we’re unable to make any changes. Please double-check all details, including item, size, and delivery/billing address, before confirming your purchase. If an incorrect address is provided at checkout, we cannot be held accountable if the order goes missing and are not liable to refund or replace this order.
We ship orders from our warehouses located in Australia, New Zealand, Germany, Great Britain and the US.
Australia
- Free shipping on all orders over $100 AUD
- Flat rate of $6.95 AUD for orders under $100
- Orders are dispatched within 1–3 business days
- Estimated delivery times from dispatch:
- Eastern Australia
- Metro: 2–4 business days
- Rural: 2–6 business days
- WA & SA
- Metro: 3–7 business days
- Rural: 3–10 business days
- Note: Orders of 1–2 pairs shipped via Standard Shipping do not include tracking. If you’d like tracking for small orders, please choose Express Shipping at checkout.
New Zealand
- Free shipping on orders over $100 NZD
- $8.50 NZD flat rate for orders under $100
- Estimated delivery: 2–5 business days
Germany
- Free shipping on orders over €50
- €2.99 flat rate for orders under €50
- Estimated delivery: 2–6 business days
United Kingdom
- Free shipping on orders over £50
- £3.50 flat rate for orders under £50
- Estimated delivery: 2–6 business days
Once your order ships, you will receive an email confirmation with a tracking number. Please allow 24 hours for the tracking information to update accordingly.
Returns & Exchanges
We offer a 100% Comfort Guarantee. If your first pair isn’t right for you, we’ll provide a refund within 30 days of purchase. Additional pairs must be returned unopened in their original packaging for a refund.
To exchange unopened pairs, email us at info@vanta.store within 10 days of delivery. Include your name, order number, and the items you wish to exchange. We’ll provide return instructions.
If you didn’t find the answer to your question here, please email us at info@vanta.store – the more info you can provide (your name, order number, email address, pictures, etc.) the quicker we are able to answer any questions you have.
Payment, Gift-cards, Discounts
Yes! VANTA offers digital gift cards - available in various denominations, these e-gift cards are delivered via email and can be redeemed online at checkout.
To purchase a VANTA gift card, visit our Gift Card page, select your desired amount, add it to your cart, and proceed to checkout. The gift card will be emailed to you or your chosen recipient immediately upon purchase.
Absolutely! We offer gift boxes in two sizes:
-Small: Fits 1–4 pairs
-Large: Fits 5–8 pairs.
You can add a gift box during the checkout process.
Yes, make sure you are signed up to our newsletters list to receive discount offers! If you have a discount code, make sure to apply it at checkout. We’re not able to apply the discount after you have placed the order. You are also not able to combine multiple discounts for one order.